Exclusive Services

Investment: £100

fee covers a maximum of 3 hours

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What’s included:

• Check in to the email account requested

• Organise current inbox into folders

• Delete any spam emails

• Delete any emails no longer needed

• Set up new folders and categorise any emails

Investment: £300 per month

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For solo beauty, spa & wellness owners who need inbox and booking support without overwhelm​

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What’s included:

• Management of client enquiries (Instagram, WhatsApp, email)

• Appointment booking and diary updates

• Client confirmations and basic follow-ups

• Handling reschedules and cancellations

• Calm, professional front-desk style communication

• Up to 10 hours per month​​

Runs from the 1st of each month to the last day of each month. Hours cannot be carried over month to month.

Investment: £450 per month

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For established businesses that want consistent client care and smoother operations.

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What’s included:

• Everything in The Bloom Starter

• Ongoing diary management and booking optimisation

• Client reminders and follow-ups

• Priority response handling during agreed hours

• Support across multiple platforms (Instagram, email, WhatsApp)

• Up to 15 hours per month​​​

Runs from the 1st of each month to the last day of each month. Hours cannot be carried over month to month.

Investment: £600 per month

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For businesses that want full front-desk style support without employing staff.

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What’s included:

• Full enquiry and booking management

• Ongoing diary oversight and coordination

• Client confirmations, follow-ups, and rebooking support

• Handling cancellations and waitlists (if applicable)

• Weekly summary updates so you always know what’s happening

• Up to 20 hours per month​​

Runs from the 1st of each month to the last day of each month. Hours cannot be carried over month to month.

Investment: £40 per hour (Minimum 4 hour booking)

or

£250 per full day (upto 8 hours)

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For businesses needing urgent, short term front desk support when their regular team calls in sick or goes on sudden leave.

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Whats Included:

• Rapid response onboarding to step into your systems quickly,

• Full Day Management of client inquiries (Instagram, WhatsApp, Emails)

• Bookings, diary updates, and gap fillings,

• Handling urgent reschedules and last minute cancellations,

• Calm, professional, and seamless front desk style communication so your clients never notice the disruption

Investment: £140 per day

fees capped at a maximum of 4 hours per day

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For bussinesses needing occasional, short term support during their busiest weekend peaks without committing to a permanent monthly contract.

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What’s included:

• Dedicated Saturday and/or Sunday coverage (booked as needed)

• Priority response handling for weekend inquiries across multiple platforms (Instagram, WhatsAppp, Email, CRM systems),

• Real time diary management booking,

• Securing waitlist clients

• Upto 4 hours of support per day.​​​​