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Privacy Policy

Last updated: September 2026

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At Bloom & Desk VA, I respect your privacy and am committed to protecting your personal data. This privacy policy explains how I collect, use, and safeguard your information when you visit my website, use my services, or contact me.

 

1. Who I Am

Bloom & Desk VA is a virtual assistant service operated by Tina Short, providing remote administrative and business support to small businesses across the UK.

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2. Data Protection & ICO Registration

I take data privacy and security very seriously. My background includes cyber security training, and I adhere strictly to UK GDPR principles.

  • I am registered with the Information Commissioner’s Office (ICO) as a Data Controller.

  • All client records, financial documents, password shares, and personal communications are handled with strict confidentiality.

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3. Information I Collect

I may collect and process the following information:

  • Contact Information: Name, email address, phone number, and business details when you fill out a contact form or book a discovery call.

  • Client & Admin Data: Information, receipts, invoices, or log-in credentials you securely share with me to perform contracted admin services.

  • Website Usage Data: Basic technical data (such as IP address or browser type) collected automatically via Wix cookies to ensure the website runs smoothly.

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4. How I Use Your Information

I only use your data to:

  • Provide, manage, and deliver the VA services you have requested.

  • Communicate with you regarding enquiries, bookings, and ongoing tasks.

  • Process invoices and maintain business records.

  • Comply with UK legal and tax obligations.

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5. Passwords & Data Security

  • I never store passwords in plain text. I use encrypted password-sharing tools (such as LastPass or 1Password) so access can be granted or revoked safely.

  • I implement strict digital hygiene, multi-factor authentication (2FA), and secure networks to prevent unauthorized access, fraud, or data breaches.

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6. Data Sharing

I do not sell, rent, or trade your personal data to third parties. Data is only shared when necessary to deliver services (e.g., passing organized receipt records to your appointed accountant or bookkeeper at your request), or if required by UK law.

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7. Data Retention & Your Rights

  • I only keep your data for as long as necessary to fulfill the purposes it was collected for.

  • Under UK GDPR, you have the right to request access to your data, request correction of inaccurate data, or ask for your personal data to be deleted.

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If you have any questions about this policy or wish to exercise your data rights, please contact me directly at bloomanddeskva@gmail.com.

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TERMS OF USE

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Last updated: September 2026

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Welcome to the Bloom & Desk VA website. By browsing or using this website, you agree to comply with and be bound by the following terms and conditions.

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1. Website Content

The content on this website is provided for general information and guidance regarding my virtual assistant services. While I endeavor to keep all information accurate and up to date, I make no warranties regarding the complete accuracy or suitability of the content for any specific purpose.

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2. Scope of Services

  • No Professional Advice: Services provided by Bloom & Desk VA consist of administrative, organization, booking, and back-office support. I do not provide legal advice, regulated accounting/bookkeeping services, tax filing, or clinical/medical advice.

  • Service Agreements: Specific service terms, retainer hours, and project scopes will be detailed in a separate written agreement/contract before work begins.

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3. Intellectual Property

This website and its content—including text, branding, design elements, and logos—are owned by or licensed to Bloom & Desk VA. You may not reproduce, distribute, or copy content from this site without prior written permission.

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4. External Links

This website may include links to third-party services or websites (such as Cal.com for bookings or social media platforms). These links are provided for your convenience, and I am not responsible for the content, privacy policies, or practices of external sites.

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5. Limitation of Liability

Bloom & Desk VA shall not be liable for any direct, indirect, or consequential loss or damage arising from the use of this website or reliance on any information provided herein.

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